Review of Eligibility Determinations and Issued Benefit Amounts 448-01-55

Case File Review 448-01-55-05

(Revised 3/1/12 ML #3304)   

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Reviewing case files is a way for county and state staff to determine the accuracy of eligibility determinations. In addition, case file reviews can:

1. Improve the quality of services to applicants and recipients.

2. Result in early detection of potential errors.

3. Improve payment accuracy and program integrity.

4. Provide consistency in interpreting and applying policies.

5. Provide opportunities for program improvements.

6. Recognize good work.

All programs recommend periodic case file reviews. Cases for review should be randomly selected. When completing the review, the following forms are available:

• SFN 701 - Case Review

• SFN 488 - SNAP Case Review

• SFN 293 - SNAP Negative Case Review

• SFN 337 - SNAP Claim Review

• SFN 500 - SNAP Targeted Case Review

• SFN 1494 - CCAP Program Review Worksheet

• SFN 655 – LIHEAP Case Review